Shipping policy

We can ship to virtually any address in the world, but we only have shipping to the United States and Canada enabled in our store.  If you live outside the US and Canada, please e-mail us at service@hottom.com to inquire about shipping.

We make every effort to ship an order within one business day (Monday-Friday, excluding holidays) from the date an order is placed, but it may take 2-3 business days if we have a larger number of orders to fulfill.  The shipping time will depend upon the carrier chosen for each order.  In general, USPS Priority will arrive in 1-3 business days (Monday-Saturday) once shipped, and UPS Ground will arrive in 1-5 business days (Monday-Friday) once shipped.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.